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User's Agreement with James' A/C, Co. This User's Agreement includes the conditions under which User's will operate within this URL and constitutes an agreement between the User and James' A/C, Co. regarding the User's willingness to abide by all of the terms and conditions contained in this Agreement and the User's ability to access this URL. All information contained herein is, to the best of the author's ability, correct in its content as applied to the equipment intended. Any use of this information is fully the responsibility of the User and in no way gives any responsibility to James' A/C, Co. regarding it's results in intended or unintended applications, carelessness in use of the information or application of it, ignorance of the User or bystanders, or any other malady even remotely connected to its use. Information contained in this publication is furnished free of charge for use by persons at their discretion. Because conditions of use are outside our control, James' A/C makes no warranties, express or implied, and assumes no liability in connection with any use of this information. "Do-It-Yourselfers" assume all responsibility for their own actions and the use of any and all source material obtained for this purpose. Any replies to this information will be in good intention and with language appropriate for the best standards of conduct. James' A/C, Co. will not respond to correspondence of incongruous language or content. Privacy Policy Statement James' A/C Co. does not rent, sell, or share any of your personal information with any third parties. Third party shipping facilities are furnished no more than your shipping address and contact telephone number. UPS is furnished your e-mail address for delivery problem rectification unless Customer expressly requests it not be given. For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name, but not the e-mail address (where possible). We could but do not collect the domain name of visitors to our Web page. We use this information for page importance and design for demographics only. The e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit are used for the same above purpose or is used in the conduct of business with that customer for billing and shipping purposes only. This includes name and address, telephone number, fax number. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website. With respect to cookies: We use cookies only to monitor visitors preferences, record information on what pages users access or visit. We use such information in aggregate form only as a tool to better serve visitors. Such personal information as social security numbers are never required. Financial information is never transmitted to this site or from it. Any such financial information that is needed in order to conduct business with James' A/C Co. is never placed on or received into the computer system but is transmitted by telephone voice or fax only. Credit card numbers remain at all times in-house and are destroyed after a short and reasonable length of time. If you do not want to receive e-mail from us in the future concerning such things as "Is it time to change your filter?", please let us know by sending us e-mail at the address given near the bottom of this and most all pages on this site. If you supply us with your postal address on-line or by phone or fax you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line or for the technical assistance we offer as a free service. This site is constantly monitored for virus or malicious intrusion. Any correspondence is clean to the best of our abilities. My internet service provider's site is also continually monitored by the latest technology and any intrusions occurring there are cleaned as quickly as possible. With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau. Return Merchandise Policy Statement Returning of previously purchased merchandise must be approved by James' A/C Co. before shipment and must be in "like new" condition. If merchandise was received in unsatisfactory condition, however, a replacement will be sent to customer immediately and shipping charges will be paid by James' A/C Co. Reasonable shipping charges for defective merchandise received by customer and subsequently returned will be credited to customer's account. Merchandise that is damaged after receipt or otherwise abused, showing installation marks, scratches, missing or marred hardware, screws, factory paperwork or original packaging, etc. will not be considered in "like new" condition and may be returned for replacement or credit only by prior approval and owner's agreement to be assessed damages. Such merchandise may be reconditioned, if possible, discounted and by agreement with new purchaser resold as damaged or defaced but mechanically sound merchandise for a considerable savings to that new customer. Otherwise, be it known, that all our merchandise is new and in the original packaging at all times. Warranty of Products Policy Statement James' A/C Co. sells only the highest production quality products by "name brand" manufacturers. The majority of our products are from Honeywell. Others are chosen with great care to insure quality and savings to the customer as alternative pricing. All items will contain certain warranties from the original manufacturer and are always sustained by James' A/C Co. in-house. Any product sold by James' A/C Co. that is believed by the customer to be defective at the time of receipt will, upon prior approval by James' A/C Co., be immediately replaced at no expense to customer. EXCEPTIONS: It is a rare occurrence, but never will it be acceptable to purchase a product(s) with the intent of just "playing around" with it and then expecting to return them in just any condition you choose. These items will not qualify as returnable. It is the purchaser's responsibility to choose the correct product for your unique application and to install it yourself or have local professionals install it for you. James' A/C Co. makes every effort possible to assist in this selection, but the ultimate responsibility is the choice by the customer. Pictures of all our products are provided along with as much detailed information as is available and is presented to the customer on our website or is linked from our website about each product. We expect our customers to be serious about their purchases. We provide adequate information. It is your task to read and study carefully. If and when adverse conditions present themselves, please contact us immediately. It is our earnest intent to be congenial and reasonable at all times concerning all things. We thank God for our great customers always. If these operating Rules and Restrictions are not acceptable to the User, THE USER SHOULD IMMEDIATELY EXIT THIS SERVICE. Read the PRECAUTIONS or the TYPE OF EQUIPMENT referenced in this infobase.